These terms set out the rules that apply when you open and use a c6v6 account — covering everything from how your wallet works to what content is available depending on your location and local law. Access to c6v6 and its features depends on your local law and eligible regions; please read these terms carefully before you start.
Account eligibility applies
bKash, Rocket & Bank Transfer covered
Local law & region dependent
Policy applies to all devices
POLICY POSTURE
How These Terms Work on c6v6
By creating an account on c6v6 and using any part of the platform — the casino lobby, the sportsbook, or the wallet — you confirm that you have read and accepted these terms in full. These terms form a binding agreement between you and c6v6. They apply each time you log in, browse games, or move funds through your account wallet. Where a specific feature — such as a transaction through bKash, Rocket, or Bank Transfer — has its own published conditions in the wallet section of your account, those conditions sit alongside these terms and do not replace them. If anything in a feature-level condition conflicts with these terms, the feature-level condition applies to that specific action only. We update these terms when our services, payment arrangements, or obligations change. When we do, we post the revised version here and note the effective date at the foot of the page. Continued use of c6v6 after an update means you accept the revised terms. If you do not accept a change, you should stop using the platform and contact support to close your account. Access to specific features and markets remains subject to your local law and the eligible regions we serve.
bKash wallet terms apply at transaction
Rocket payment conditions published in account
Bank Transfer subject to additional verification
All regions subject to local law
WHAT IS COVERED
Scope of These Terms: What Falls Inside and Outside
These terms cover your c6v6 account, the content we make available in the lobby, and the wallet transactions you carry out through configured payment rails. They do not govern third-party services you reach from a link on our pages. Understanding the boundary matters so you know where to direct a question.
Account Access
Registration, login, session management and account closure all fall within these terms. The rules for verifying your identity and keeping your login credentials secure are set out here and visible in your account settings.
Transactions
Deposits and withdrawals through bKash, Rocket, and Bank Transfer are governed by these terms together with the wallet conditions shown in your account. Availability depends on your eligible region and local law at the time of the transaction.
Site Content
Game titles in the lobby — including slots, live tables, and sportsbook markets — are covered. Content availability may vary by region. We do not fabricate return figures; where a game exposes RTP data, it is shown on the game page as provided by the studio.
Third-Party Services
External sites, payment processors beyond the rails listed in your account, and any service you reach by leaving c6v6 are not covered by these terms. Review the relevant third-party policy directly if you use those services.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under These Terms
These terms are not just obligations — they also describe what you are entitled to do with your c6v6 account. You have the right to review the records we hold that relate to your account, including transaction history for bKash, Rocket, and Bank Transfer activity. That history is accessible directly inside your signed-in account area under the wallet section. If any detail on your account is incorrect — name, contact address, or wallet reference — you can correct it through the account settings page without contacting support first. For anything that cannot be changed through settings, our support team is the right route. You can raise a question about how these terms apply to your specific situation at any time by using the contact options listed in the support section of this page. If you believe a transaction or access decision has been applied incorrectly, you have the right to request a review. Submit your query through support with your account reference and the relevant transaction detail, and we will respond through the same channel you used.
Review Your Records
Transaction history and account activity are visible inside your signed-in wallet area. No additional request is needed to access your own records.
Correct Account Details
Update contact information and wallet references directly in account settings. Changes that affect identity verification may require additional steps shown on the settings page.
Raise a Question
If a term is unclear or you want to understand how it applies to your account, reach support through live chat or the contact form. Reference your account ID when you write in.
Request a Review
If you dispute how a term was applied to a transaction or access decision, submit a formal query through support with your account reference and the transaction date.
CONTACT ROUTES
How to Reach Us About These Terms
Questions about how these terms apply to your account, your wallet, or a specific transaction can be directed to our support team. Use the route that works best for your situation — live chat for fast clarifications, the contact form for detailed queries, and email for formal requests.
Live Chat
Open the chat icon in your signed-in account for questions about how a term applies to your account or a recent wallet action. Available through the account dashboard.
Contact Form
Use the contact form on the support page for detailed queries — include your account reference and the section of these terms you want to discuss. We respond through the same form.
Email Support
For formal requests — including requests to review account closure terms or a transaction dispute — email us using the address published in your account's help section.
HOW WE HANDLE POLICY
Data, Cookies, Security and Retention Under These Terms
These terms work alongside our privacy notice to explain how we collect, store, and use the data tied to your c6v6 account. Below are the four areas we handle with defined procedures.
Data Handling
Account data — including your wallet history for bKash, Rocket, and Bank Transfer transactions — is stored for the period required by applicable rules in the regions we serve. You can request a copy of the data we hold through the contact form.
Cookies and Session Data
We use cookies to keep your session active across devices and to remember your account preferences. The cookie notice on the site explains which cookies are active and how to manage them through your browser settings.
Account Security
Your login credentials are your responsibility. We do not ask for your password through support channels. If you suspect unauthorised access, change your password immediately through account settings and contact support using the live chat route.
Requesting Changes
To request correction or deletion of data we hold about your account, use the email address published in the account help section. Include your account reference and the specific data you want us to address.
TERMS FAQ
Questions About These Terms, Answered
These are the questions we receive most often about how these terms apply to c6v6 accounts. If your question is not here, reach us through live chat or the contact form.
Do these terms apply to my bKash and Rocket wallet transactions?
Yes. All wallet activity on your c6v6 account — including deposits and withdrawals via bKash, Rocket, and Bank Transfer — falls under these terms. Each payment rail may also carry its own wallet-level conditions shown in your account at the time of the transaction.
Can I use c6v6 if I am in Bangladesh?
Access to c6v6 depends on your local law and whether your region is eligible. We do not make a blanket legal claim about availability. Check the eligibility notice shown when you open the account registration page for the conditions that apply to your location.
How do I know if these terms have been updated?
We post an updated effective date at the foot of this page whenever we revise the terms. If the change is material, we may also notify you through the contact address on your account. Continuing to use c6v6 after an update means you accept the revised version.
What happens to my account data if I close my account?
When you close your c6v6 account, we retain the data required by applicable rules for the regions we serve, then delete the rest. You can request details of what we retain and for how long by emailing us at the address in the account help section.
How do I dispute a transaction decision made under these terms?
Submit a formal query through the contact form or email support. Include your account reference, the date of the transaction, and the specific term you believe was applied incorrectly. We will respond through the same channel and confirm receipt.
Where can I find the wallet-level conditions for Bank Transfer?
Bank Transfer conditions are published inside your signed-in account under the wallet section at the point you initiate a transfer. Those conditions sit alongside these terms and cover verification steps, currency handling, and any region-specific requirements shown at that time.