c6v6 — Your Lobby for Crash, Slots and Live Cricket Betting

Support Routes for Wallet, Account and Game Access

If something does not look right in your account — a pending wallet transaction, a login issue or a game that did not load — the support route is built into the account area. Open your account, head to the Help section, and follow the contact path shown there. For wallet queries specifically, have your transaction reference ready before you contact support, as the team will ask for it to locate the record quickly. Game-access issues are usually resolved faster if you note the game name and the approximate time the problem occurred.

• Wallet Support

  For bKash, Nagad or Rocket transaction queries, open the wallet section of your account first. The transaction record and status are shown there. Having that screen open when you contact support makes the resolution faster and reduces back-and-forth on basic details.

• Account Access Help

  Login problems and account verification queries are handled through the Help section inside your account. Follow the contact path shown there. If you cannot log in at all, use the reset option on the login page before contacting support directly.

• Game and Lobby Issues

  If a game does not load or freezes mid-round, clear your browser cache and reload the lobby first. If the problem continues, report it through the Help form — include the game title and your device type so the team can check the specific title and session record.

From Registration to Your First Game in Four Steps

Getting into the lobby takes four steps, and the process is the same whether you are on mobile or desktop. Step one: open the account creation page and fill in the required fields — email, password and the details asked during verification.

1. Step 1 — Create Your Account

   Open the registration page and complete the required fields. Email and password are the core credentials. Additional verification fields are shown on the same form — fill them in accurately, as they are checked before wallet access is activated on your account.

2. Step 2 — Verify Your Account

   After registration, follow the verification step shown on screen. This unlocks the wallet section. Verification requirements are shown in the account area — read the instructions there rather than assuming a specific document or step, as these can differ by account type.

3. Step 3 — Add Funds via Wallet

   Open the wallet section and select bKash, Nagad, Rocket or Bank Transfer. Follow the on-screen steps for the chosen method. The amount fields show the applicable limits for your account. Your balance updates in the account menu once the transaction is confirmed.

4. Step 4 — Open the Lobby and Play

   With a balance showing in the account menu, return to the lobby home screen. Choose a category from the navigation rail — Crash, Slots, Live Casino or Sportsbook — and open the game or table. The studio filter is available on each category rail if you want to narrow by provider.

Spending Limits and Session Records in Your Account

Your account includes controls that put you in charge of how much time and money you spend in the lobby. Spending limits can be set from the account settings section — the fields and confirmation steps are shown there. Session records show your activity history, which you can review at any time you are signed in.

• Spending Limits

  Set a spending limit from the account settings section. The fields are self-service — no support contact required. Limits apply at the account level and are confirmed on screen when you save the setting. Review and update them from the same page at any time you are signed in.

• Session Records

  Your full session history is stored in the account area. You can review time spent per session and across a date range. These records are for your reference — check them in the account menu whenever you want a clear picture of your recent activity in the lobby.

• Account Verification Status

  Verification status is shown in the account menu. A verified account unlocks the full wallet functionality including bKash, Nagad, Rocket and Bank Transfer. If your status shows as pending, the account area displays the outstanding step required to complete verification.

• Eligible Region Notice

  Access to all features depends on your location and local law. The account area shows which features are active for your account. If a section is unavailable in your region, the account page will indicate this rather than showing a broken or empty screen.